Shipping policy

At Relivo, we want to make your ordering experience simple and clear.

Processing Time

Orders are typically processed within 2–5 business days.

During holidays, promotions, product launches, or periods of high order volume, processing may take a little longer.

Once your order has been processed and shipped, delivery typically takes:

5–10 business days

Shipping times may vary depending on your location, carrier delays, weather, customs, or other circumstances outside of our control.

Once your order ships, you will receive a confirmation email with your tracking information.

Please allow up to 48 hours for tracking updates to appear.

Please double-check your shipping information before placing your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made once your order has entered processing.

If your package appears delayed, please check your tracking information first.

If you still need help, contact our support team and we will do our best to assist you.

International orders may be subject to customs delays, duties, taxes, or import fees depending on your country.

Any applicable customs charges are the responsibility of the customer unless otherwise stated.

If you have any questions about your order or shipment, please contact us at: